WEBSITE DISCLAIMER

AUTHORISED FINANCIAL SERVICES PROVIDER 

TBS Brokers (Pty) Ltd. is a licensed Financial Services Provider with FSP no. 47291. Any reference on this website to “TBS Brokers”, “we”, “us” or “our” refers to TBS Brokers (Pty) Ltd (Registration number 2016/259511/07), with registered office 123 Albrecht Street, Dan Pienaar, Bloemfontein, 9301. Any reference made to “user” or “you”, refers to users of this website. 

DISCLAIMER 

The information contained on this website is intended to, but not guaranteed to, be complete, correct and up to date at the date of publication. The information contained on this website is to provide you with information about TBS Brokers (Pty) Ltd., our products and services. Any and all comments and opinions in this website constitute comment and opinion only and does not in any way constitute personal financial advice. It is recommended that prior to selecting a financial product or fund, that the investor seeks personal financial advice from a registered Financial Advisor.

We do not provide any warranty or guarantee, either express or implied, as to the accuracy, availability, completeness and suitability of the information and products found or offered on this website for any particular purpose. We accept no responsibility for any errors or omissions on this website.

We accept no liability whatsoever for any loss, whether direct, indirect, or consequential as a result of information made available on this website or for any actions or transactions you may enter into as a result.

The laws of the Republic of South Africa shall govern the use of this website and/or any claim relating to or arising from the contents of this site.

We may, in our sole discretion, at any time, suspend or terminate the operation of this website, with or without prior notice.

Copyright in respect of all works found on the website and which have been created and developed by us or on our instruction, shall solely vest in us.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). 

PRIVACY POLICY STATEMENT

Your Personal Information is defined by the Protection of Personal Information Act (the Act) as:

“means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to— (a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; (b) information relating to the education or the medical, financial, criminal or employment history of the person; (c) any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person; (d) the biometric information of the person; (e) the personal opinions, views or preferences of the person; (f) correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; (g) the views or opinions of another individual about the person; and (h) the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person”.

Respecting and protecting your Personal Information is very important to TBS Brokers (Pty) Ltd. It is also a Constitutional right, legal, and good business practice requirement, which TBS Brokers (Pty) Ltd. takes very seriously.

In line with the 8 Conditions in the Protection of Personal Information Act, 4 of 3013 (the Act), TBS Brokers (Pty) Ltd.,

✓Accept joint responsibility and accountability with you to responsibly manage and protect your Personal Information when providing our services and solutions to you;

✓ Undertake to receive, only from you, and process the Personal Information that is necessary for the purpose to assist you with your required solutions, conclude the necessarily related agreements and consider the legitimate legal interests of everyone concerned, as required by the Act and to respect your right to withdraw your consent for the processing of your Personal Information;

✓ Undertake to only use your Personal Information for the purpose required to assist you or provide solutions to you;

✓ Undertake not to share or further process your Personal Information with anyone if not required for assisting you with your solutions or by the law;

✓ Undertake to be open and transparent and notify you as and when required by law regarding why and how your Personal Information needs to be collected;
Undertake to safeguard and protect your Personal Information in our possession;

✓ Undertake to freely confirm what Personal Information we have, to update and correct the Personal Information, and to keep it for no longer than legally required.

✓ We or the companies who provide or assist with the solutions you require need to collect, use, and keep your Personal Information as prescribed by relevant laws and regulations and for reasons such as:

✓ To share with and provide relevant products or services to you, to carry out the transaction you requested, and to maintain our relationship;

✓ To respond to your queries;

✓ To confirm and verify your identity or to verify that you are an authorised user for security purposes;

✓ For insurance underwriting purposes;

✓ To assess and process claims;

✓ To conduct credit reference searches or verification, only if you authorise this or if it’s a requirement to provide your solutions to you;

✓ For operational purposes required to assist you with the solutions you require;

✓ For audit and record-keeping purposes;

✓ In connection with possible requirements by the Information Regulator or other Government agencies allowed by law, legal proceedings, or court rulings.

We may need to share your Personal Information and/or utilise software or online platforms to enter and process your information for an application, claims, or business management purposes. This will only be done in strict adherence to the requirements of the Act.

We and the companies providing the solutions to you may use “cookies” on our and their websites. They enable us and them to improve your future visits to our site as well as provide you with a more user-friendly experience. Our and their Cookie Policy can be found on the websites.

Any additional information or concerns can be found and raised with the Information Regulator, who can be contacted as shared below, but please feel free to contact us first to discuss any questions or concerns you may have:

Website: https://inforegulator.org.za/

Tel: 010 023 5200

Email: enquiries@inforegulator.org.za

POLICIES 

Promotion of Access to Information Act (PAIA)
PAIA Manual
PAIA Form 2 – Request for access to records of private body
The Financial Advisory and Intermediary Services Act (FAIS)
FAIS Conflict of Interest Management Policy
FAIS Complaints Policy
Treating Customers Fairly (TCF) Policy
Privacy Policy Statement (POPI)